7SKYHOST is committed to providing services at a standard of excellence commensurate with the best practice in the industry.
7SKYHOST primary goal is to preserve the value of the Internet as a resource for information and free expression and respect the privacy and security of Internet users. 7SKYHOST values itself as responsible hosting provider and strongly discourages irresponsible practices, which degrade the usability of network resources and thus the value of Internet services. This Acceptable Use Policy (AUP) specifies the actions prohibited by 7SKYHOST. 7SKYHOST reserves the right to modify the Policy at any time, effective upon posting of the modified Policy to this webpage. Use of 7SKYHOST services is conditional upon acceptance of AUP & TOS. It is Customer’s responsibility to regularly check for modifications. (Customers, users, and visitors are referred collectively as Customer)
Complaints & Disputes
All abuse complaints and disputes on issues not listed in our TOS will be dealt with according to the laws of Ukraine. The court of Ukraine shall have exclusive jurisdiction in the event of disputes resulting from or relating to any complaints, disputes or agreements between the Customer and the complainant. Should the complainant agreed to leave the dispute decision to the laws of Ukraine, the complainant shall accept that 7SKYHOST as the content hosting provider cannot be held liable for any consequential, incidental, exemplary, punitive or multiple damages. Until the decision of the dispute is made known, 7SKYHOST reserves the right to continue providing the services to the Customers.
Policies of Suspension
Suspension of services may be caused by abuse and violations of system or network security. These offences may result in suspension, cancellation or criminal and civil liability. Using 7SKYHOST’s network, services, or systems to store or send content which is illegal according to the laws of UKRAINE is not permitted for any reason. Examples of system or network abuse or security violations include, without limitation, the following:
- Hacking
Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network. - Unauthorized Monitoring
Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network. - Interference
Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. - Forging
Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting. - Offensive Material
Use of 7SKYHOST service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property. - Fraud
Use of 7SKYHOST service to commit fraud which including and not limiting to fake investment websites, speculation websites, fake banks and investment institution. - Phishing, Virus, Trojan and Malware Distribution
Use of 7SKYHOST service to distribute Virus or any other forms of data which can cause considerable harms to any network such as Phishing, Trojans or Malwares. Using or storing any type of software which is designed to or is likely to abuse or negatively impact Internet service, including, but not limited to, port scanners, hacking tools, ping flooding programs, security/root exploits, packet sniffers, and spam software. - Terrorism Activities
Use of 7SKYHOST services to promote terrorist activities which including and not limiting to forums for terrorists, personal websites for terrorists, audio, photo and videos of terrorist activities. - System Resources Overload
Overload of 7SKYHOST services until the system performance or other customers’ business is affected which including and not limiting to CPU resources overload, bandwidth overload, memory resources overload, MySQL connections overload and massive email spamming by scripts. - Spam (UNSOLICITED EMAIL)
Customer shall not transmit or disseminate unsolicited commercial e-mail (UCE), or unsolicited bulk messages (Spam), including advertisements, informational distributions, and charitable or other solicitations. Nor shall Customer utilize UCE or Spam to promote or benefit any sites or businesses that are located on the 7SKYHOST network, nor to collect responses from UCE or Spam regardless of whether sent over the 7SKYHOST network. Do not violate the CAN-SPAM Act of 2003. Do not send E-Mail Marketing Messages or facilitate E-Mail Marketing, even if such conduct is CAN-SPAM compliant. Do not host or allow to be hosted any site or information that is advertised by E-Mail Marketing, even if such conduct is CAN-SPAM compliant. Customer may not send or attempt to send e-mail messages or transmit any electronic communications using a name or address of someone other than Customer for purposes of deception. Any attempt to impersonate someone else by altering source IP address information or by using forged headers or other identifying information, including the domain name is prohibited. Any attempt to fraudulently conceal, forge, or otherwise falsify Customer’s identity in connection with use of the Service is prohibited. Confirmed Opt-In (also known as Double Opt-in), is the only method we allow for the e-mail lists operated by our customers. - Child Pornography
Child pornography includes related material, such as simulated child pornography, non-nude child pornography, or sites linking to such material, whether it is determined to be legal or not. Offenses of this nature will be reported to the federal authorities and prosecuted to the fullest extent of the law. Customer is held fully responsible for any misuse of account regardless of whoever committed the act. - DDOS Attack
If a customer did not subscribe to any ddos protection service and is found to be frequently being ddos attacked or ddos attack from their server, we reserve the right to suspend the account pending further investigation which may lead to account termination. DDOS attacks are harmful to our network and customers and that is why the attack has to be terminated instantly. - Storage Device
Using a shared hosting account as a backup/storage device or enterprise video hosting is strictly not permitted. Shared hosting accounts are meant for hosting Customer’s website content. - Internet Relay Chat (IRC)
IRC is well-known for being a platform for a Command and Control or “C&C” type of technology, where malware that was placed (or downloaded and ran) on a machine on local network connecting outbound, “beaconing” back to the C&C server (generally just an IRC channel with a password) so that the Master of the malware could control the other computers known as a botnet. - Game Hosting Server
7SKYHOST strictly prohibits clients from hosting game servers on shared hosting. Game servers are only allowed to be installed and hosted on virtual private server (VPS) or dedicated servers platforms only. - Distributed Denial of Service (DDoS)
No 7SKYHOST resources and servers may be used to perform any form of DoS attacks. If a server is being attacked by any form of DoS, the said account will be terminated with immediate effect. Customers may subscribe to our anti DDoS protected network to have the account re-activated and protected from further attacks. If the attack continues and goes beyond the limit where our DoS protected network could mitigate, 7SKYHOST will null-route, ACL or otherwise suspend the services in its entirety to maintain quality of service for other Customers on our network. - TOR Hosting Server
Use of 7SKYHOST Network/hosting to host “TOR” hosts / Onion network is prohibited as it may cause IPs in the same network to be blacklisted.
Investigation & Cancellation of Services
7SKYHOST reserves the right to disable service or terminate service and/or to remove content in order to investigate suspected violations of this AUP. 7SKYHOST at its best effort will notify any customers of any violation so that the customer can investigate the case and provide necessary explanation or solution. Failure to respond to email from our abuse department may result in the suspension or termination of services. In some critical cases, 7SKYHOST reserves the right to disable or terminate service without first given notice if the violation affects the entire operation. If the explanation or solution is accepted, customer is given a warning and/or incurs an abuse fees. If 7SKYHOST feels as though this first offense was a deliberate attempt then the account and all associated accounts will be closed without warning and without a refund. 7SKYHOST does not issue refunds for terminating service due to any of the causes specified above. Dedicated Server or Websites with unresolved Abuse or AUP matters which are not responded to within 10 days will be considered abandoned and will be deleted from the offending account.
7SKYHOST reserves the right to refuse service to anyone. Any material that, in our judgment, is illegal, of threats or violates our terms of service in any manner may be removed or suspended from our servers with or without notice.
For Resellers: We will suspend the site in question and will notify you to take action. If Customer account has repetitive occurrence of this type, it may result in the immediate termination of Customer account.
For Direct Customers: Customer services will be terminated with or without notice.